Terms And Conditions

Know More About Our Terms And Conditions

  • Laxmi Netralaya offers online consultation via voice or video conversation with payment made through the website or any other sites run by authorised third parties.
  • Doctor appointments are contingent on availability, and in the event of a rush, you will be given a free window.
  • A specific doctor or physician's online consultation will be offered based on his or her availability, willingness, and discretion.
  • You will receive confirmation of your appointment via SMS and email, depending on the doctor's or physician's availability. Without giving notice, Laxmi Netralaya has the right to reschedule or cancel an appointment
  • You are responsible for the medical, health, and personal information you give Laxmi Netralaya. The information you provide will determine the doctor's recommendation.
  • To fully comprehend the patient's situation, doctors may seek the appropriate information. This information must include the patient's contact information, medical history, test results, investigation reports, prescriptions, cardholder name, and other pertinent information.
  • If you give material that is either intentionally or accidentally erroneous The Eye Foundation holds the right to reschedule your appointment without taking any responsibility. So, it is essential to offer correct and pertinent information.
  • Please make sure you have the necessary video call equipment, including a webcam and reliable internet connectivity. The Eye Foundation has the right to reschedule or cancel your appointment without prior notice in the event that the video call equipment is inadequate, there is a technical issue, or there is poor internet access.
  • In any scenario or circumstance, the doctor is not responsible for incorrect diagnosis, poor judgement, misinterpretation, misperception, adverse effects, ineffectiveness of prescribed treatment or advice, validity of the advise, or prescription of prescribed therapy or medication.
  • If you have a medical emergency that could result in death, don't visit Laxmi Netralaya online; instead, head to the nearest hospital immediately.